Thousands of worried Ohioans keep coronavirus call center busy

The phone lines were jammed full of callers waiting for help, but Belinda Kerr sensed she needed to spend extra time with one woman recently.Kerr is one of the Ohio Department of Health employees who are staffing the department’s coronavirus call center.What started March 6 with 16 employees fielding 411 calls, Kerr said, has swelled to 100 employees who field an average of 5,000 calls a day. […]
Source: The Daily Jeff – News from Camberidge OH